Frequently Asked Questions
Everything you need to know about your San Francisco style experience.
What is your standard shipping timeframe?
We offer standard shipping across the United States within 3-5 business days. International orders typically arrive within 7-14 business days depending on the destination.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. Because our San Francisco collection features various fits from slim to oversized, we recommend checking the 'Fit Note' section for each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. A significant portion of our collection is made from organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly to your doorstep.